Rentdeer
Rentdeer
Rentdeer
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Privacy Policy

Last Updated: 9th October 2024

  • At Rentdeer, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). By using Rentdeer, you agree to the practices described in this policy.
    1. We collect information from users (landlords, tenants, property agents) in various ways to provide our services:
      1. Personal Information: Name, email address, phone number, profile picture, address, identification details, and other personal data provided during account creation and profile updates.
      2. Property Information: Details about rental properties, tenancy agreements, and related documents.
      3. Device Information: Device-specific information (such as hardware model, OS version, unique device identifiers, and mobile network information).
      4. Usage Data: Information about app interactions, including activity, clicks, views, and login frequency.
      5. Location Data:With consent, location information to assist in property-related services (e.g., proximity-based property searches).

    2. We use the collected information to:
      1. Facilitate the creation, management, and signing of tenancy agreements.
      2. Provide services to landlords, tenants, and property agents.
      3. Verify user identity and manage account access.
      4. Enhance user experience by personalizing app content and features.
      5. Communicate updates, promotional materials, and important information related to the app.
      6. Monitor and improve app performance, functionality, and security.
      7. Comply with legal obligations and resolve disputes.

    3. We may share your information in the following circumstances:
      1. With Other Users: Landlords, tenants, and agents involved in the same tenancy agreement may access necessary personal and property details.
      2. Third-Party Service Providers: Information shared with vendors assisting in app operation (e.g., payment processors, document storage).
      3. Legal Requirements: Disclosures as required by law or legal requests (e.g., subpoenas, court orders).

    4. We use reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data.

    5. We retain personal data as long as necessary to fulfill purposes outlined in this policy, unless a longer retention period is required or permitted by law.

    6. You may have the right to access, update, or delete the personal information we hold about you. For requests, contact us at:[email protected].
      We may require certain information to verify your identity before processing your request.

    7. We may update this Privacy Policy from time to time. Changes will be posted in the app, and the effective date updated. Continued use of Rentdeer after changes indicates acceptance of the updated policy.

    8. If you have questions about this Privacy Policy or how your information is handled, contact us at: [email protected].