FAQs
Get clear answers and navigate smoothly with our helpful FAQs.
General
How do I get started using the app?
Download the app from your app store, create an account, and follow the guided instructions to create your desired agreement.
Is the app available on both Android and iOS devices?
Yes, it is. Please double-check the app store information for compatibility details.
Is the app secure for my personal information?
The app prioritizes data security and employs measures to protect your information. However, it’s crucial to review the app’s privacy policy for specific details.
What type of agreements can I create on the app?
You can create rental lease agreements, tenancy commencement agreements (TCAs), and calculate stamp duty for your rental property.
How do I ensure the accuracy of the agreements I create?
While the app guides you through the process, it’s recommended to consult with a legal professional to ensure the agreements comply with local laws and regulations.
Can I save and edit my agreements later?
Yes, the app allows you to save partially completed agreements and resume editing them later.
Landlords
Can I use the app to create agreements for commercial properties?
Yes, the app supports the creation of rental agreements for both residential and commercial properties.
How do I receive the finalised agreements?
Once the agreements are created, you can download them as PDF files directly to your device for your records.
Can I include additional documents in the agreements?
Yes, you can attach additional documents such as property inventories or inspection reports to the agreements.
Is there a limit to the number of agreements I can create?
No, there is no limit to the number of agreements you can create using the app.
Can I share agreements with my tenants electronically?
Yes, you can share agreements with your tenants via email or other electronic means outside of the app.
Does the app provide reminders for lease renewals?
Yes, reminder will be sent vis SMS notifications.
Property Agents
Can I use the app for multiple clients?
Yes, you can create agreements on behalf of multiple clients using the app.
Can I track agreements created for different clients separately?
Yes, you can organise agreements by client name or property address for easy tracking within the app.
Does the app support electronic signatures?
Yes, the app supports electronic signatures for all parties involved in the agreement.
Can I integrate the app with my agency’s management software?
Currently, the app does not offer integration with external management software.
Is there a referral program for property agents?
At present, the app does not have a referral program for property agents.
Can I collaborate with other agents on agreements?
The app is designed for individual use and does not currently support collaboration features among agents.
Tenants
Do I need to create an account to sign agreements?
Yes, tenants are required to download the app and create an account to sign agreements. They receive agreements via email or other electronic means for review and signing.
Can I request modifications to the agreement?
Yes, you can discuss any necessary modifications with your landlord or property agent before signing the agreement.
Is there a deadline for signing the agreement?
While there may be suggested deadline, you should review and sign the agreement at your earliest convenience to secure the rental property.
Can I preview the agreement before signing?
Yes, landlords or property agents typically provide tenants with a preview of the agreement for review before finalising the signing process.
What happens if I need to terminate the agreement early?
Early termination policies vary depending on the terms outlined in the agreement. You should review the agreement for details on early termination clauses.
Can I make rent payments through the app?
The app does not currently support rent payments. You will need to make rent payments as per the arrangements made with your landlord.